Brilliant Hire Brilliant Hire

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Business Development Associate

San Francisco, CA

What you can expect from us

Brilliant Hire, a new venture in the SAP.iO Venture Studio, is a fast growing startup aiming to remove bias from the hiring process. Our user base grew by 4x in Q1 2019, our team has doubled in the past 6 months, and we are continuing to grow. Joining our team as a Business Development Associate, your work will directly impact our customers on a daily basis and you will have the opportunity to shape future. Our board and leadership ensure each member of our team is connected to a senior mentor in their field who invests in their personal success. Finally, we own the San Francisco startup lifestyle. We work out of an old warehouse in SoMA, we provide free food, and much more!

Responsibilities

  • Drive user growth by engaging target customers across the US

  • Be the primary point of contact for customers both pre and post launch

  • Adapt existing customer onboarding assets and work with product marketing to refine them over time

  • Help drive customer references and case studies

  • Work with product, engineering, and other colleagues to evolve the product vision

  • Understand and communicate market opportunities, needs and partner feedback to cross-functional team to inform product roadmap and prioritization

Experience and Skills

  • Relevant work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS experience a benefit

  • You demonstrate business development and sales experience (ideally in a customer success environment)

  • Strong interpersonal skills and experience building strong relationships

  • Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption.

Send us your info!