Help Center

Prerequisites to take the assessment

What are the supported browsers?

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Use Chrome or Safari for the best user experience.

What hardware is required for the assessment?

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A laptop or desktop with good internet speed (more than 1 Mbps, you can test your internet speed here). You would need a microphone for the assessment with audio response questions.

General FAQ

How is my assessment progress saved?

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Every time you navigate to a different question, we save your current answer. For the audio response, save the audio before navigating to the next question.

Can I exit the assessment and resume it later?

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Yes. Although, it's recommended that you complete the assessment in one go.

Is my answer/assessment auto-submitted after the given time has lapsed?

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No, your answer/assessment is not auto-submitted. To save your answer, click on the "Next" button at the bottom right of the assessment screen. To submit your assessment, click on the "Submit Test" button at the top right of the screen. Make sure that you review all your answers before submitting the assessment.

What are the different types of Questions?

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Brilliant Hire has many different questions types all designed to allow candidates to show off their skills to make sure they have a great shot at getting the job. You can read more detail about them here.

General Troubleshooting

I am facing some glitch in the assessment. What do I do?

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Take a backup of your current answer and refresh the screen. If it doesn't work then reach out to us.

I am not able to login to the Assessment or when I try to access the assessment, it says. "We can't find your assessment". What do I do?

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1. Make sure that the assessment link is correct and try again. If it doesn't work then try to re-open the assessment in the private mode of your browser. (to open a private window in chrome: click on “File” from the menu and click “New Incognito Window” or use the keyboard shortcut: Ctrl + Shift + n / Cmd + Shift + n)

2. Make sure you have good Internet connectivity, you can test your internet speed here.

3. If nothing works, then ask the recruiter to send you a new assessment link.

I am not able to move to the next question/not able to submit the assessment.

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Refresh the screen and try again. If it doesn't work then reach out to us .

Audio Troubleshooting

I am not able to save the audio response.

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Usually, this is due to low internet upload speed. Please test your Internet Speed here. In  case of slow internet, see if you could connect to a faster network and try again.

On the test microphone page, “Allow to use microphone" pop up isn’t coming on the screen.

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This is due to the missing microphone permission from the browser. To allow microphone permission refer to the detailed guide for Chrome and Safari browser. After you allow the microphone permission, refresh the page and try again!

If that doesn't work then, open the assessment in the private mode of your browser and grant the microphone permission when the browser prompts (to open a private window in chrome: click on “File” from the menu and click “New Incognito Window” or use the keyboard shortcut: Ctrl + Shift + n / Cmd + Shift + n).

I am not able to record the audio or I see a message, “Seems like we can’t hear any sound”.

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This is due to the microphone connectivity problem, an incompatible device, or an outdated browser version.

1. Please increase the input volume of your microphone or try moving closer to the mic. Check if your microphone works fine. 

2. If your microphone isn’t compatible, please find another device to take the assessment. 

3. For the outdated browser version, update to the latest version.

Coding Question Troubleshooting

I am not able to change the language in the code editor?

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Refresh the page and select the language from the dropdown at the top left corner in the code editor. If the recruiter has set a default coding language for a particular question, then you will not be able to change it.

I am not able to compile the code, or I am getting some exceptions in my code.

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Check for the syntax error in the code. If the code has a very complex/infinite loop, then the execution would time out and fail.

Coding Languages

Which coding languages does Brilliant Hire provide for coding questions?

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Brilliant provides the following as coding languages for our assessments: C (Compiles using GCC 9.2.0), C++ (Compiles using GCC 9.2.0), C# (Mono 6.6.0.161), HTML / CSSJava (v13.0.1), Javascript (Node.js 12.14.0), Go 1.13.5PerlPHPPython 2.7.17Python 3.8.1, R, Ruby 2.7.0, SQL (MySQL 5.x), Swift

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